The Tennessee Comptroller’s Office has released a performance audit of the Tennessee Department of Education detailing many of the problems that led up to the difficulties in executing the spring 2018 TNReady tests. The online student assessment tests were plagued with numerous issues including login delays, slow servers, and software bugs. The first signs of trouble began on April 16, 2018 and continued through the end of the month. Auditors determined that many of these issues occurred primarily because of Questar Assessment, Inc’s performance and updates to the student assessment system. Auditors also found the Department of Education’s oversight of test administration fell short of expectations. The performance audit’s nine findings include five issues surrounding TNReady. These findings include:
• The department’s lack of sufficient detailed information on its Work Plan with Questar rendered it less effective as a monitoring tool to ensure Questar met all deadlines.
• Questar’s decision to make an unauthorized change to text-to-speech software without formally notifying…
For complete coverage, see the December 26th edition of The Lexington Progress